Frequently Asked Questions
FAQs
What products does Al Andalu offer?
Al Andalu specializes in kitchenware products, including tumblers, coffee machines, coffee pods, serums, and other related items.
Where does Al Andalu deliver its products?
We deliver exclusively within Pakistan, ensuring fast and reliable service across the country.
What payment options does Al Andalu accept?
We offer Cash on Delivery (COD) for all orders, so you can pay when your products arrive.
How long will it take to receive my order?
For local products, delivery takes 3-5 business days. Imported products may take between 10 to 15 days.
Are the products on Al Andalu imported or locally sourced?
We offer a mix of both. Locally sourced products have a quicker delivery time, while imported items may take up to 15 days to arrive.
Can I track my order after placing it?
Yes, once your order is shipped, you’ll receive a tracking number to monitor its status.
How can I place an order on Al Andalu?
Simply browse our store, add items to your cart, and proceed to checkout. Our user-friendly platform makes it easy to complete your purchase in minutes.
What if my order is delayed?
While we strive to meet our delivery timelines, unforeseen circumstances may occasionally cause delays. We’ll keep you updated if there are any changes to your delivery schedule.
Do you have a return or exchange policy?
For any concerns about your purchase, please contact our support team directly.